Effective: April 12, 2026
Effective Date: April 12, 2026
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SERVICE. BY CLICKING "I ACCEPT" OR ACCESSING THE SERVICE, YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.
These Terms of Service ("Terms") constitute a legally binding agreement between Techadvisor LLC, a Texas limited liability company, doing business as RoofDesk ("Company," "RoofDesk," "we," "us," or "our"), and the individual or legal entity accepting these Terms ("User," "Subscriber," or "you"). Techadvisor LLC is the legal entity that owns, develops, and operates the RoofDesk software-as-a-service platform (the "Service"). All references to "RoofDesk" throughout these Terms refer to Techadvisor LLC as the contracting entity, unless context clearly indicates a reference to the software product itself. By creating an account, accessing, or using the Service, you represent that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, incorporated herein by reference.
If you are accepting on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and "you" or "User" will refer to that entity. If you lack such authority, you may not accept these Terms or use the Service.
RoofDesk is a cloud-based customer relationship management (CRM) platform designed for use by roofing contractors, construction professionals, and public insurance adjusters operating in the United States. The Service includes, without limitation: lead management, sales pipeline tracking, inspection scheduling, proposal and document generation, satellite-based roof measurement estimates, SMS and email communications, team management, billing tracking, and integration with third-party services including but not limited to Google Maps, Twilio, and Stripe.
The Service is a software tool. It does not provide legal advice, accounting advice, insurance advice, engineering assessments, licensed contractor services, public adjusting services, or any other professional services. All professional judgment and decision-making remains exclusively with the User.
You represent, warrant, and covenant that:
Team Members: You are solely responsible for the actions, omissions, and compliance of any team member, employee, subcontractor, or other person to whom you grant access to your RoofDesk account. Any breach of these Terms by your authorized users is deemed a breach by you.
Subscription Fees. Access to the Service requires payment of the applicable subscription fee corresponding to your selected plan ("Subscription Fee"). Current plans and pricing are displayed at the time of purchase and may be updated in accordance with Section 5.
AUTOMATIC RENEWAL NOTICE: YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE END OF EACH BILLING PERIOD (MONTHLY OR ANNUALLY, AS SELECTED) AT THE THEN-CURRENT SUBSCRIPTION FEE UNLESS YOU CANCEL BEFORE THE RENEWAL DATE. By accepting these Terms, you expressly authorize RoofDesk to charge your payment method on file for each renewal period without further notice or consent.
Payment Authorization. By providing a payment method, you authorize RoofDesk to charge all fees and applicable taxes. You must keep your payment information current and accurate. If a payment fails, RoofDesk may suspend or terminate your account upon reasonable notice.
Taxes. Subscription Fees do not include taxes. You are responsible for all applicable sales, use, excise, or other taxes.
Free Trials. If RoofDesk offers a free trial, it will automatically convert to a paid subscription at the end of the trial period unless cancelled before expiration.
Cancellation. You may cancel your subscription at any time through your account settings or by contacting legal@roofdesk.app. Cancellation takes effect at the end of the current billing period. You will retain access to the Service until the end of the paid period.
No Refunds. ALL SUBSCRIPTION FEES ARE NON-REFUNDABLE. Once a billing period has commenced, no partial or full refunds will be issued for that period, including in cases of early cancellation, non-use, or dissatisfaction. Exceptions may be made at RoofDesk's sole and absolute discretion.
Price Changes. RoofDesk reserves the right to modify Subscription Fees at any time. We will provide at least thirty (30) days' advance written notice of price changes via email to the address on your account. Continued use of the Service after the effective date of a price change constitutes acceptance of the new pricing. If you do not accept the new pricing, you must cancel before the effective date.
Chargebacks. If you dispute a legitimate charge through your payment provider (chargeback) rather than first seeking resolution with RoofDesk, we reserve the right to immediately suspend your account and recover all costs associated with the chargeback process, including processing fees.
You agree not to use the Service to:
RoofDesk reserves the right to investigate any suspected violation of this Section and to suspend or terminate accounts engaged in prohibited conduct without notice or refund.
"Client Data" means all information you upload, import, enter, or generate within the Service regarding your customers, prospects, or leads, including but not limited to: names, addresses, phone numbers, email addresses, insurance policy information, claim numbers, claim amounts, and photographs.
You Own Your Client Data. As between RoofDesk and you, you retain all ownership rights in your Client Data. RoofDesk processes Client Data solely as a data processor on your behalf, in accordance with your instructions and our Privacy Policy.
Your Responsibility. You are solely responsible for: (a) the legality of your collection, processing, and use of Client Data; (b) obtaining all required consents from your clients and prospects; (c) the accuracy and completeness of Client Data you enter into the Service; (d) complying with all applicable privacy laws including but not limited to the California Consumer Privacy Act (CCPA), and any applicable state privacy laws; and (e) ensuring that any import of data into the Service does not infringe any third-party rights.
RoofDesk's Use of Client Data. RoofDesk will not sell, rent, or disclose your Client Data to third parties except as described in the Privacy Policy or as required by law.
Data from Third-Party Integrations. Data imported from third-party services (including GoHighLevel, CRMs, or other webhooks) is provided "as-is." RoofDesk is not responsible for the accuracy, completeness, or legality of data originating from third-party systems.
⚠ Important Disclaimer — Read Carefully
THE SATELLITE-BASED ROOF MEASUREMENT ESTIMATES PROVIDED BY THE SERVICE ARE GENERATED USING THIRD-PARTY IMAGERY AND DATA FROM GOOGLE MAPS AND/OR GOOGLE SOLAR API. THESE MEASUREMENTS ARE ESTIMATES ONLY AND ARE NOT CERTIFIED, SURVEYED, OR FIELD-VERIFIED MEASUREMENTS.
BY USING THE SATELLITE MEASUREMENT FEATURE, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT: (A) ALL MEASUREMENTS ARE ESTIMATES; (B) YOU WILL PHYSICALLY VERIFY ALL MEASUREMENTS BEFORE SUBMITTING ANY PROPOSAL, CONTRACT, OR ORDER; (C) ROOFDESK MAKES NO REPRESENTATION REGARDING THE ACCURACY OF SATELLITE MEASUREMENTS; AND (D) ROOFDESK SHALL NOT BE LIABLE FOR ANY LOSSES, CLAIMS, DAMAGES, OR EXPENSES OF ANY KIND ARISING FROM YOUR USE OF OR RELIANCE UPON SATELLITE MEASUREMENT ESTIMATES WITHOUT INDEPENDENT PHYSICAL VERIFICATION.
The Service enables you to send SMS text messages and emails to your clients and prospects through integrated communication channels. This Section governs your obligations as the sender of such communications.
Your TCPA Obligations. The Telephone Consumer Protection Act (47 U.S.C. § 227) ("TCPA") and its implementing regulations impose strict requirements on commercial text messaging. Violations carry statutory damages of $500 to $1,500 per message and may give rise to class action litigation. By using the SMS features of the Service, you represent, warrant, and covenant that:
CAN-SPAM Compliance. For email communications sent through the Service, you represent and warrant compliance with the CAN-SPAM Act, including providing your physical mailing address, honoring opt-out requests within 10 business days, and accurately representing the sender identity.
TCPA INDEMNIFICATION: YOU AGREE TO FULLY INDEMNIFY, DEFEND, AND HOLD HARMLESS ROOFDESK, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS FROM AND AGAINST ANY AND ALL CLAIMS, LAWSUITS, REGULATORY ACTIONS, FINES, PENALTIES, DAMAGES, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES) ARISING FROM OR RELATED TO: (A) YOUR USE OF THE SMS OR EMAIL FEATURES OF THE SERVICE; (B) ANY ALLEGED OR ACTUAL VIOLATION OF THE TCPA, CAN-SPAM ACT, OR ANY OTHER COMMUNICATIONS LAW; OR (C) YOUR FAILURE TO OBTAIN OR MAINTAIN PROPER CONSENT FROM MESSAGE RECIPIENTS. THIS INDEMNIFICATION OBLIGATION SURVIVES TERMINATION OF THESE TERMS.
Subscribers accessing the Service under a Public Adjuster account type acknowledge and agree to the following additional terms:
The Service may generate proposals, invoices, PDF reports, and other documents based on data you enter. You acknowledge and agree that:
The Service integrates with or relies upon third-party platforms including but not limited to: Google Maps, Google Solar API, Stripe, Twilio, Supabase, Vercel, and GoHighLevel (collectively, "Third-Party Services"). You acknowledge and agree that:
RoofDesk IP. RoofDesk owns all right, title, and interest in and to the Service, including all software, algorithms, interfaces, logos, trademarks, and documentation. These Terms grant you a limited, non-exclusive, non-transferable, non-sublicensable license to use the Service solely for your internal business purposes during the subscription term.
Restrictions. You may not: copy, modify, create derivative works of, publicly display or perform, sublicense or distribute the Service; or use the Service to develop a competing product.
Feedback. If you submit suggestions, ideas, or other feedback about the Service, you grant RoofDesk an irrevocable, perpetual, royalty-free license to use such feedback without restriction and without any obligation to compensate you.
Your Content. You retain ownership of your Client Data and uploaded content (logos, photos, documents). You grant RoofDesk a limited license to process, store, and display this content solely to provide the Service.
RoofDesk implements commercially reasonable technical and organizational security measures to protect Client Data from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and RoofDesk does not guarantee or warrant that Client Data will never be compromised.
In the event of a confirmed security breach that results in unauthorized access to your Client Data, RoofDesk will notify you within the timeframe required by applicable law. You are responsible for notifying your clients and any regulatory authorities as required by applicable privacy and data breach notification laws.
Your Responsibilities. You are responsible for the security of your account credentials. You must use strong, unique passwords and enable any available multi-factor authentication. Unauthorized account access resulting from your failure to maintain credential security is your responsibility.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ROOFDESK EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO: IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT; WARRANTIES REGARDING THE ACCURACY OR RELIABILITY OF SATELLITE MEASUREMENTS; WARRANTIES REGARDING UNINTERRUPTED OR ERROR-FREE SERVICE AVAILABILITY; AND WARRANTIES REGARDING THE RESULTS OBTAINED FROM USE OF THE SERVICE.
ROOFDESK DOES NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT ANY ERRORS OR DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ROOFDESK, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE TO YOU FOR ANY: (A) INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; (B) LOSS OF REVENUE OR PROFIT; (C) LOSS OF BUSINESS OR OPPORTUNITY; (D) LOSS OF DATA; (E) LOSS OF GOODWILL; OR (F) COST OF SUBSTITUTE GOODS OR SERVICES — ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ROOFDESK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL ROOFDESK'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING UNDER THESE TERMS EXCEED THE GREATER OF: (A) THE TOTAL SUBSCRIPTION FEES PAID BY YOU TO ROOFDESK IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).
The foregoing limitations of liability shall apply notwithstanding any failure of essential purpose of any limited remedy. Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions, RoofDesk's liability is limited to the maximum extent permitted by law.
You agree to defend, indemnify, and hold harmless RoofDesk and its officers, directors, employees, agents, licensors, affiliates, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
RoofDesk reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate fully with RoofDesk in asserting any available defenses.
By You. You may cancel your subscription at any time as set forth in Section 5.
By RoofDesk. RoofDesk may suspend or terminate your access to the Service immediately and without prior notice if: (a) you fail to pay any Subscription Fee; (b) you breach any provision of these Terms; (c) your use of the Service creates legal liability or risk for RoofDesk or other users; (d) you engage in any prohibited conduct described in Section 6; or (e) RoofDesk, in its sole discretion, determines that continued provision of the Service is not commercially practicable.
Effect of Termination. Upon termination: (a) your license to use the Service terminates immediately; (b) you must cease all use of the Service; (c) accrued payment obligations survive termination; and (d) Sections 7, 8, 9, 11, 13, 15, 16, 17, 19, 20, 21, and 22 survive termination.
Following the termination or expiration of your subscription, RoofDesk will retain your account data, including Client Data, for a period of thirty (30) days ("Retention Period"). During this period, you may request an export of your data by contacting legal@roofdesk.app.
After the Retention Period, RoofDesk will permanently delete your account and all associated Client Data, subject to any longer retention required by applicable law or legitimate business purposes (such as backup recovery, dispute resolution, or legal hold). Deleted data cannot be recovered.
You are responsible for exporting any data you require before termination. RoofDesk is not liable for any loss of data following the expiration of the Retention Period.
RoofDesk shall not be liable for any delay or failure to perform any obligation under these Terms to the extent such delay or failure is caused by circumstances beyond RoofDesk's reasonable control, including but not limited to: acts of God, natural disasters, pandemic, war, terrorism, government actions, internet or telecommunications failures, third-party platform outages (including Supabase, Vercel, Stripe, or Twilio), or cyberattacks. In such events, RoofDesk's obligations are suspended for the duration of the force majeure event.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Agreement to Arbitrate. Except for claims for injunctive or equitable relief, all disputes, claims, or controversies arising out of or relating to these Terms, the Service, or any breach thereof (collectively, "Disputes") shall be resolved exclusively through final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, rather than in court.
Arbitration Process. Arbitration will be conducted by a single neutral arbitrator in Harris County, Texas, unless otherwise agreed. The arbitrator's award shall be final and binding, and judgment may be entered in any court of competent jurisdiction. Each party shall bear its own costs and attorneys' fees, unless applicable law requires otherwise or the arbitrator determines that a claim was frivolous.
Informal Resolution First. Before commencing arbitration, you agree to first attempt to resolve the Dispute informally by sending written notice to legal@roofdesk.app describing the Dispute and your requested relief. We will attempt to resolve the Dispute within thirty (30) days.
Exceptions. Either party may seek emergency injunctive or equitable relief in any court of competent jurisdiction to prevent irreparable harm pending arbitration, without waiving this arbitration agreement.
Opt-Out Right. You may opt out of this arbitration agreement by sending written notice to legal@roofdesk.app within thirty (30) days of your initial account creation. Opting out does not affect any other provision of these Terms.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND ROOFDESK EACH WAIVE THE RIGHT TO: (A) PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER REPRESENTATIVE PROCEEDING; (B) HAVE ANY DISPUTE HEARD AS PART OF A CONSOLIDATED OR MULTI-PARTY ARBITRATION; AND (C) A JURY TRIAL FOR ANY CLAIM ARISING UNDER THESE TERMS. ALL CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. IF THIS WAIVER IS FOUND UNENFORCEABLE FOR A PARTICULAR CLAIM, THAT CLAIM MUST BE SEVERED FROM ARBITRATION AND PURSUED IN COURT, BUT THIS WAIVER SHALL REMAIN IN EFFECT FOR ALL OTHER CLAIMS.
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. For any dispute not subject to arbitration under Section 21, or for enforcement of any arbitration award, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Harris County, Texas.
RoofDesk reserves the right to modify these Terms at any time. We will provide notice of material changes by: (a) posting the updated Terms within the Service with an updated effective date; (b) sending an email to the address on your account; and/or (c) displaying a notice upon your next login requiring your re-acceptance.
Your continued use of the Service after the effective date of any modification constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cancel your subscription and discontinue use of the Service before the effective date.
¿Preguntas? Escríbenos a legal@roofdesk.io